Relocation-830x460Is it already time to say goodbye already? We’d love for you to renew your lease and stay with us. We commonly offer 12-month to 24-month, to month-to-month renewals, but please let us know if those don’t work for you, we may be able to come up with other options. If it really is time for you to move out, we’re sorry to see you go. Thank you for renting a home with us. Please click here or go to “Give Notice” to fill out the form. We typically require at least 30 days notice, but refer to your lease agreement for specific requirements.

Before you start packing those boxes, please review the move out packet that can be found here!

How do I provide Notice to Vacate?
Let us know that you’ll be leaving the home by giving your notice on the tenant portal. Once you’ve submitted the form, our team will be notified. Please be sure to let us know 30 days in advance of your requested move-out date or as otherwise required by your lease to avoid late notice fees.

What is a Pre-Move Out Meeting?
The Pre-Move Out Walkthrough is a scheduled time where we discuss important information and help you prepare for moving out. During the conversation, we’ll go over important move-out details, answer any questions, and help identify anything that might need attention prior to the final move out. 

Is there a cleaning fee?
There is a minimum $300 cleaning fee that will be assessed only if you do not provide receipts for professional carpet cleaning or if the home is not left in clean condition. We’ve created a highly detailed cleaning checklist to help make sure you leave the home in top condition and maximize your security deposit refund. Click here to access the Cleaning Checklist.

When will I receive my Security Deposit back?
Your Security Deposit refund will be mailed within 30 days of your move-out date. Please be sure to provide us with your new address to ensure that you receive your Security Deposit as quickly as possible.

Do I need to have the carpets professionally cleaned?
Yes. Please have the carpeting in your home professionally cleaned and email a copy to NOTE: Renting a machine or using a personal carpet cleaner does NOT meet our professionally cleaned requirement. If carpets are not professionally cleaned or if we need to replace the carpet due to stains, pet stains/odors, or other damage, we’ll work with a vendor to resolve those issues and those costs will be added to your account.

Can I use my Security Deposit for my last month’s rent payment?
No. Your security deposit will be used for any damages to the property while it has been in you possession. If no damage is found your deposit will be refunded. Please remember, your security deposit is NOT your last month’s rent payment.